Delivery & Shipping

We aim to deliver your order as quickly and safely as possible. Below you will find our delivery and shipping terms.

1. Shipping Area

We currently deliver within Germany and to other EU countries. For international orders outside the EU, please contact us at [insert email address].

2. Delivery Times

Orders are processed within 1–2 business days after payment confirmation.
Typical delivery times:

• Within Germany: 2–5 business days
• Within the EU: 5–10 business days

Please note: During peak seasons or due to customs processing (for international orders), delivery may take slightly longer.

3. Shipping Costs

Shipping costs depend on the weight and destination of your order. The final shipping fee will be displayed at checkout before payment.

Free shipping may apply for orders above a specified amount — if applicable, this will be indicated on our website.

4. Order Tracking

Once your order is shipped, you will receive an email with tracking information so you can follow your package.

5. Damaged or Lost Packages

If your order arrives damaged or does not arrive within the expected time frame, please contact us immediately at [insert email address].
We will initiate an investigation with the courier and arrange a replacement or refund where applicable.