Privacy Policy

At Fidel & Castro Cigars GmbH, we respect your privacy and are committed to safeguarding your personal information in accordance with the General Data Protection Regulation (GDPR / DSGVO) and applicable German data protection laws.

1. Data Controller

Fidel & Castro Cigars GmbH
Hynsperg Str. 31
60322 Frankfurt am Main
Germany
📧 info@fidel-castro-cigars.de

2. Information We Collect

We may collect and process the following types of data:
        •  Personal details such as your name, address, email, phone number, and date of birth (for order processing and age verification).
        •  Payment and transaction details (processed securely by trusted third-party payment providers).
        •  Technical information, including IP address, browser type, and usage data, to improve website performance and security.

3. Purpose of Processing

Your data is processed to:
        •  Fulfill and deliver your orders.
        •  Verify that you meet the legal age requirement for tobacco purchases (18+).
        • Communicate order updates, promotions, or news (only with your consent).
        • Comply with legal obligations under German and EU law.

4. Data Security

We implement appropriate technical and organizational measures to
protect your data against unauthorized access, misuse, or loss.

5. Age Restriction

In compliance with the German Tobacco Products Act (Tabakerzeugnisgesetz
– TabakerzG) and the Youth Protection Act (Jugendschutzgesetz – JuSchG),our products are sold only to individuals 18 years or older. By using our website, you confirm that you meet this legal requirement.

6. Data Sharing

We share personal data only when necessary — for example, with payment processors or logistics partners — and only under GDPR-compliant data processing agreements.

7. Your Rights

Under the GDPR, you have the right to:
        •  Access, correct, or delete your personal data.
        •  Restrict or object to data processing.
        •  Withdraw consent at any time.
        •  File a complaint with your local Data Protection Authority
(Datenschutzbehörde).

8. Policy Updates

This Privacy Policy may be updated periodically. The most recent version will always be available on our website.